PWOOD GROUP

How it works

You know the job. We build the help.

Three steps: map, build, run. Here is what happens at each one, what your team sees and how a person stays in charge the whole time.

Build

Your people explain it once. The agent does it every day.

Bring the task and the people who do it. A few conversations is usually enough. We handle the technical side and hook up your systems. The agent shows up in the email and chat your team already uses, so nobody has a new app to learn.

Workflow run #2,418Completed · 2m 11s
  1. Trigger

    New PO email

    6:01:52

  2. Read

    Parse 14 lines

    6:02:07

  3. Match

    Live inventory

    6:02:41

  4. Approve

    Ops lead signs off

    6:03:30

  5. Done

    Shipped

    6:04:03

Pipeline AgentSales

Researches every new lead, fills in the CRM and runs the follow-ups.

Dana: Who from this week’s inbound should I call first?

Enriching 64 new leads

Scoring fit against closed-won

Logging notes in HubSpot

Call these 3 first. 11 more got a personal follow-up, queued for your yes.

LeadFitNext step
92Call today
87Call today
81Demo Thu
64Nurture
Tap a row to review and approve the agent’s next step.

9 hrs

saved / week

4 min

lead response

100%

CRM logged

Starts on its own when, say, an email arrives

Runs on a schedule, like every morning at 8

Works in your email, chat and CRM

Learns your company’s way of doing things

Asks a person before key steps

Gets better the longer it runs

First we learn how your business really runs. Then we find what slipped through.

With your permission, we gather what your company runs on: emails, documents, software and the know-how in your people’s heads. Software like this reads far more than a person has time for and notices what looks off. Those odd spots often point to time or money you did not know you were losing. That is where your agent’s job comes from.

One shared notebook

Everything we learn about your business, kept in one place and up to date, so every agent knows what the others know. The purple dots are unusual patterns. They tell us what to build.

Discovery

Example: week one at a 40-person insurance broker.

Renewals emailed by hand:9 hrs/wk

The same 6 questions answered every day:7 hrs/wk

Claims waiting on missing documents:2.5 days

Live activity Live

A running list of what your agents did, when, and in which app.

Matched PO #48213 to stockOps Agent · now

Flagged Kessler Freight renewalRenewal Watch · 2m

Coded 412 bank linesClose Copilot · 9m

Booked 3 refilled appointmentsFront Desk · 24m

Safety

Nothing goes out the door without passing five checks.

Here is one example: the agent wants to email seven vendors. Watch what it has to clear first.

Gmail

The agent wants to

Send 7 vendor follow-up emails

Checking
  1. 1. Allowed?

    Roles and permissions

    Only the people and agents you allow can act.

  2. 2. Within your rules?

    Rules in your own words

    “Never email a customer after 8 PM.”

  3. 3. Under budget?

    A spending limit

    A hard monthly cap. It stops at the line.

    41% of monthly cap used
  4. 4. Needs your OK?

    Your sign-off

    Anything a customer will see waits for you.

    Slack Approved in Slack

  5. 5. Recorded

    Written down

    What it did, when and why.

Usage and value, live

See hours saved, tasks done and money spent for each agent, next to the limits you set.

Hours returned

1,284

Spend

$412.08

Budget used

41%

Runs where you want

We can host it for you, or it can run in your own AWS, Azure or Google Cloud account.

1Who can use it

  • Who does what

    You decide who can use each agent, who can change it and who signs off on its work.

  • The login you already have

    Sign in with Google or Microsoft. No new passwords.

  • Passwords kept locked up

    Passwords sit in a locked vault and are never written into the agent.

2What it can do

  • Rules in your own words

    Write a rule the way you’d tell a new hire, like “never email a customer after 8 PM.” The agent follows it every time.

  • Your sign-off

    Anything a customer will see, or anything over your dollar limit, waits for your OK.

  • Your data stays yours

    It only sees what the job needs. Your data is never used to train AI. You can shut off its access whenever you like.

  • The right AI for the job

    We pick the AI that does each task best, such as Claude or ChatGPT, and can switch later without starting over.

3What you can see

  • A full record

    Every step the agent takes is written down: what it did, when and why.

  • A weekly report

    Hours given back, jobs done and what each job cost.

  • A spending limit

    A hard monthly cap on what the agent can spend.

Give us 30 minutes. We’ll show you where the week goes.

A free video call. Tell us how your team spends a normal week. We’ll name the jobs an agent could take over, what that saves and roughly what it costs. If it isn’t worth it, we’ll say so, and you’ve spent nothing.

Example week

Inbox and follow-ups9.0 hrs/wk
Data entry7.0 hrs/wk
Reporting4.5 hrs/wk
Scheduling3.0 hrs/wk